1.Our Privacy Policy
We
fully respect your privacy. Any personal information we collect from you is
strictly for the purpose of processing your order and will not be given to any
third party. You
will not be put on any email mailing lists unless you specifically request to
receive our Newsletter by clicking Subscribe Now (below left) and providing your
email address. You can opt out at any time.
2.Return / Exchange policy
If you need to return a product either for exchange or refund, please send it back to us in original condition within SEVEN days after you receive it. Please also enclose your original invoice or your order number. Returned items without order number are not refundable. If the reason for return is your change of mind, we are not able to refund any postage. However, if it is for our mistakes, we will be responsible for all the postage. Damaged or missing product claims must be made within 48 hours of receipt. Email sales@pandahall.co.uk please.
3.Shipping
Policy
We will make effort to send out
your order next day, if not the same day, after the receipt of your payment.
Cheques may need 3 working days for clearance. The posting methods include
normal first class, first class recorded and normal airmail.
For
the postage information, please click HERE!